Leerwerkloket combats unemployment with Dynamics 365 Sales Professional

Leerwerkloket combats unemployment with Dynamics 365 Sales Professional

January 10, 2020 0 By Luis Garrison


We give career counseling to people who need a change in their career. Our advice is more personalized and is more customized to people because every situation is different. So candidates find us through different channels. People could be working. They could be on unemployment benefits. They signup for a for career counseling online. That can go immediately into Dynamics. Then we have an intake. We talk to this person one-on-one. What are you wishes? What have you done? What have you tried? With our previous provider, we had a few problems. It wasn’t up to the GDPR standards and we had problems with exchanging information as well. We met Ricardo’s team and we saw they had a problem with their current application and we saw a good fit for standard Microsoft Dynamics 365 for Sales Professional. So what we did is we decided to first do a proof of concept for Ricardo’s service center. A big benefit of Dynamics for Sales Pro is that it’s a cloud application running in Microsoft’s own data centers fully compliant to the GDPR standards here in Europe. Because we’re semi-funded by the government, we have to report our results. Microsoft Dynamics makes it more efficient for us to report using Excel and also it was possible for us to exchange information through Microsoft Teams. All that combined made it a customized system that was perfectly for us. We gather all this data and and so much better than in the previous system. We’re able to take the data and make it into information. We can see trends. For example, we can see people coming in with a with a background of being a refugee or people who are 55 plus. So we can we can pick up on these trends and then we can report back to the management team and to the government. I have security guard that we helped and advised to re-educate himself to audiologists. Microsoft Dynamics made it possible for us to follow his journey starting from the intakes, the testing, the advice he got from the vocational studies. And that’s the thing that makes it worthwhile coming back to the office and finding out that somebody has done or followed your advice and found the job that he wanted.