Paylocity National Sales Support

Paylocity National Sales Support

December 10, 2019 0 By Luis Garrison


What initially attracted me to Paylocity was the potential for growth
within the company – individual growth. You know being able to
cut your teeth for a year and then even if you weren’t sure if you wanted to go into outside sales or something, there was always going to be
opportunities to move forward. Getting that year of experience and you
really have a bunch of directions that you could go.
The opportunities that are given that you can work towards. Sure I wanted to have an entry
level sales position and a place to start but, I was really excited about the
growth opportunities here at Paylocity. The staff and the managers are
conducive to instructing you and figuring out
where your strong points are some areas you could shore up in
both your ability to communicate as well as your passion and really honing and on what you want
to do setting you up for a career as opposed to just the next job. I am currently one of the managers for national sales support I’ve been in this role since February of
2012 and prior to that I was one of the National Sales Support inside representatives. My current position at Paylocity is Recruitment Coordinator. What lead me to that position was a lot of
the skills that I did learn at national sales support, I thought I could use within recruiting. My current role here at Paylocity – I am
the district manager of the Greater Milwaukee Area but I actually got my start here at
national sales support. My current role at Paylocity is a Web
Time implementation consultant and my experience and national sales support, helped me
get there by giving me the background knowledge of payroll and Time Attendance Software that I’ll be
using everyday in my new position. An ideal NSS candidate is someone who
is motivated and driven and somebody who has a lot of personality
and drive. Someone who is really positive and upbeat. If you’re an entrepreneur, if you want to work hard and be
rewarded for for your time and for your efforts it is
a great great place to start They’re looking for an opportunity to
kind of start from scratch get out of maybe perhaps whatever
industry they have been or to really grow within a company,
this is definitely the spot to do that. The NSS work environment is if I could just pick one word, it would be fun! The national sales support
environment is a fun one it’s really conducive to both
teamwork and a competitive spirit. I let candidates know that we have our own game room here that
we don’t share with anyone else and we can stop and have fun throughout
the day. The environment here’s a fun environment.
Games everywhere. Good people. I mean, everybody is high-fiving each other, helping each other out. You wanna go to the boss’s office, you gotta step over some bags, possibly some bozo buckets. I enjoy coming to
work every day. I enjoy the people I work with. The environment, the culture. Everyone I work with, I’m really good friends with. We hang out outside of work. It’s
very work, hard play hard. I mean everybody comes in ready to work each
day, we know we have a job to. But at the same time, our managers definitely encourage you to take a break. That’s one of the things I really
liked about being at national sales support. Everyone on your team, they heard what
you were doing and they wanted to contribute they wanted to share their experience so they
could make you better and you wanted to do the same for them. It’s very nice to get
feedback from everyone. It isn’t a cutthroat type of atmosphere, kind of laid back, but in the sense where everyone is very highly motivated
which is great. It’s just a fun-loving community
because we like what we do and it’s a good work environment it’s a good
corporate culture. If we set an appointment then one of the fun parts of it is we are able to play games such as bags or
ping pong or my favorite the hippity hopper and
then you win money for it. So it’s just free money for doing your
job and it’s promoting you to have fun. The NSS work environment is more casual. Like I always had a be super dressed up for
work every day and I really like the idea of being able to come in and feel
comfortable in your jeans and really just be ready to work. The games and are an extra incentive for us to work harder and again shows that management really wants you to be relaxed and be in the right mind set. I love that competitiveness of sales and NSS and how the energy is very
positive. One of my favorite parts about being
at national sales was the environment just the the day to day here. Everyone was
motivated to to do their part and to do their job. There’s also
that competitive spirit where someone sets an appointment or the next person over to you is having a great day and that just fuels your fire to do bigger and better things for both
yourself and the team. The thing I like most about NSS management is that they were in our shoes at one point, so they’ve been on the phones, they’ve experienced what I experience every day. They were
promoted within so they’re really able to see it from my perspective and give me insight when I need help. NSS management is the number one reason why I really enjoy coming to work. They’re really hands-on but they never micro manage you. There’s two different types I think –
there’s a boss and then there’s a leader. and Paylocity is full of leaders. Every different call is a different story and management helps you realize that as well as focusing
in on what your strengths are and kind of showing you the way in terms up what your options are after NSS, as
well as really hammering down on what
you need to do to be successful in this role. Management is really great, they are
extremely supportive Whether you’re manager is your direct
manager you can go to any one of the managers
and ask them for help. Everyone’s got different ideas and we feed
off of it. The training process at national sales support here at Paylocity is really dynamic. It’s constantly changing based off of the success of some of the people that have been here. Yypically when somebody comes in for the first time they’re going to be in a typical
classroom setting for about a week or so. Really, learning everything there is to
know about Paylocity, our industry, our products. The way they approach the training
really sets you up to succeed. Candidates are able to come
in here and learn so much from the management here they’re able to learn
about the company they’re able to learn about the industry they’re able to gain valuable sales
techniques that they wouldn’t really get anywhere else and I think that all that information and
all that training is so valuable to them and they’ll be able to carry that through
their career with Paylocity. One of the things that really attracted me to the position was the amount a training that we did
receive initially as well as the ongoing training. I’m
getting called in to my manager’s office to work on specific aspects of my
pitch as well as working on different ways of organizing my day so that I’m working most effectively. Once they get on the phones though, that’s really where the real training starts. They’re going to hear a lot of things that
they may be weren’t ready for and they’ll come back and listen to recordings, listen to different people saying the exact same things and learning how they’re going to make themselves better and improve from there. So I came to Paylocity with no
previous sales experience and I was really nervous about you know,
am I going to be good at cold calling? Am I gonna be able to do this – completely
different than anything I’ve ever done. I’ve never sat at a desk for this long before but we had amazing training. It wasn’t
overwhelming though, we learned what we needed to do in order to be successful.
Always talking to managers always talking to training, listening to
phone calls anytime you need to get training on anything you just gotta ask. Once they learn the process, and the
product, and the company it’s really all about script training
and understanding what you’re saying when somebody’s answering the phone and the good thing about our
industry and our company, what we do here is that for the most part they’re going to be getting the same
objections over and over and over again but the best part about it is that
they’re just going to get better at answering those same objections. So one of the best ones I guess I had was I was calling it was a church and I asked them how they did their payroll and he said they just take it from the collection baskets. I think it might have been someone trying to give me a little bit of the runaround I was calling into a company and
asking for the CFO and I was informed that he had
passed I ended up calling the company a couple
weeks later after supposedly, the services and was directed to the same guy and got
him on the phone The most original objection that I’ve
heard on the phone was actually that they don’t have a payroll and they pay
all their employees in cash What did National Sales Support teach me about myself personally and professionally? Good question. It taught me a few things. One. To be persistent. Nothing in life
comes easily and I you really have to put in
that daily hard work ethic. Stick your nose down sometimes, especially in this
position to achieve what you want to achieve. That leads me to my second thing which would be making measurable, attainable goals for
myself. I would say that I learned about myself that
rejection just isn’t a big deal. We get turned down so many
times on the phone it’s just a matter of going on to the next dial because that next dial may be your next appointment The thing that I’m personally most proud of is really the people within National Sales Support I see this as an opportunity for
individuals to get their foot in the door in a fantastic growing organization. The
opportunity that I’ve had here at NSS as
well as working at Paylocity in general seeing this company go from an IPO in March and
the success and the growth rates that we’ve
experienced, being part of that even on down days I know that the work
I’m doing is not only just helping myself in advance my career but I’m helping to build something